30 Oct 2012

Exigy was a major participant at this year’s Outsourcing Partnership Summit, held in London on Tuesday, 16th of October 2012. An annual appointment for outsourcing professionals, the summit brings together CEOs, financial, procurement and sourcing directors looking for an effective way to source, review, compare and find solution providers of specific outsourcing services. Representatives from numerous European blue-chip organisations were present at the summit, bringing their knowledge and experience within the outsourcing world to this specialised, relationship-building event. At this year’s summit, Exigy showcased the company’s software proposition to targeted industry professionals from both Private and Public Sector, whilst highlighting the advantages of outsourcing technology requirements to specialised providers like Exigy.

The summit was opened with a speech by Mr Jamie Liddell, Editor of Outsourcing Magazine, who provided his insight into the coming trends of outsourcing, particularly the growing shift towards specialist services offering high-skilled low-volume opportunities in comparison to traditional high-volume BPO. Mr Francois Grech, Exigy’s Executive Director, represented the service provider’s viewpoint on a select panel during a debate session, alongside representatives from organisations such as Vodafone and London Metropolitan Police. Chaired by Mr Liddell, the debate engaged the summit delegates, both from a supplier and a buyer perspective, on current challenges, emerging trends and next generation outsourcing. The discussion covered numerous subjects, namely the implications of social media for business, the expectation of today’s working generation and the emerging trend towards technologies to consolidate external data sources.

The discussion concluded on the challenges of outsourcing to local, small and medium-sized businesses in cooperation with Government incentives, whilst acknowledging that further supplier consolidation will increase services provided by the larger, international service providers. "Outsourcing will continue to grow in size and importance across every perceivable industry", says Mr. Grech, "The summit provided the right basis for discussion on the future of technology outsourcing, giving rise to the delivery of outsourced projects in niche spaces rather than traditional whole project services".